TMT vs BEST

Today politics rules over every conceivable idea or initiative in India.
The city of Thane has its own city bus service called TMT. Mumbai has a similar service called BEST. As the name suggests, it is one of the BEST services in India. The quality of bus, maintenance, punctuality, service everything is worth appreciating. TMT fares poorly in all these parameters.
Recently, a good initiative was taken and a bus service of BEST was started to connect Thane and Borivili (central and western suburbs). The price of the ticket is reported to be Rs. 15 compared to Rs. 500 that you might shell out if you came by a cab (personal experience). And the buses will ply at regular intervals from dawn to dusk.
TMT might have 1001 reasons why its services are poor compared to BEST but the bottom line is that the BEST service is going to be helpful for the common man. Yesterday there was a bus and auto strike but I am sure they also know that the BEST service is the BEST move.
How long should such lame services be given shelter and protection? One might argue that the average driver or conductor of TMT is not responsible for its plight and hence their interests should be protected but what about Commuter's Interest?
Such innovative and lateral initiatives should be promoted further instead of letting TMT and autos to resort to strikes etc. This is what brings out the competitive streak and ensures that government services shrug their laid back attitude and perform.
Hail BEST!!!
See what today's Mumbai Mirror has written on the same issue.
"Commuters make the BEST of new Thane-Borivli route" and "What’s wrong with the TMT"